Privacy Protection Framework

Winmatch Entertainment Hub prioritizes member privacy through cutting-edge security protocols and transparent data practices. This framework outlines our commitment to protecting your personal information while delivering exceptional entertainment experiences.

Information We Collect – We gather essential information including identity verification details, contact information, payment data, gaming activity, and technical device information as required for platform operation and regulatory compliance.

How We Use Your Data – Your information enables secure transactions, identity verification, service delivery, fraud prevention, platform improvements, and personalized entertainment experiences. With your consent, we send promotional offers and bonuses.

Cookie Usage – We use cookies for login sessions, security, personalization, and analytics. You can manage cookie preferences through your browser or account settings at any time.

Information Sharing – We only share data with payment processors, identity verification services, and legal authorities when required. Your information is never sold to marketing companies or data brokers.

Data Retention – We keep your data during account activity and for regulatory compliance periods (typically 7 years for financial records). Inactive accounts are securely deleted after required retention periods.

Policy Updates – Last updated: 15/06/2025. We may update this policy to reflect legal changes or service improvements. Important changes will be communicated via email and in-app notifications.

For privacy questions or to exercise your data rights, contact our privacy team at privacy@winmatch.com or use the live chat feature in your account.